Política de reembolso

📦 Shipping & Returns Policy

Returns Eligibility
To ensure the safety, hygiene, and quality of our wellness products, returns are only accepted under the following conditions:

  • The item must be returned within 7 days of delivery.

  • The item must be unopened, unused, and in its original sealed packaging.

  • Products that have been opened, tested, or used cannot be returned or refunded due to hygiene and product integrity reasons.

Return Process
If your product meets the conditions above, please contact our support team with your order number and a clear photo of the unopened item. Once approved, we will provide return instructions.

Non-Returnable Items

  • Opened or used products

  • Items returned without original packaging

  • Returns requested after 7 days of delivery

Important
We reserve the right to decline any return that does not meet our policy conditions.